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We can be reached via e-mail at advice@plascon.co.za or you can reach us by telephone at 0860 20 40 60.

Purpose

Your privacy is important to us. Our privacy statement outlines what information we collect from you, how we collect it, why we collect it, what we do with it, how we protect it, and how you can manage it.

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Who does this apply to?

  • All employees (who need to understand our privacy practices)

  • Any individuals who engage with us or wish to understand how we meet our privacy obligations and responsibilities

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What type of personal information do we collect?

Personal information we hold may include your name, date of birth, address, telephone numbers, and email address, as well as user-specific information voluntarily provided through surveys and registrations.

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How do we collect the information?

We may collect this information directly from you by phone, email, online, or in writing when you:

  • Respond to a survey

  • Place an order

  • Apply for credit

  • Provide information for legal agreements

  • Make an inquiry or participate in any promotional programs

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Why do we collect this information?

We may collect your personal information to:

  • Provide the goods and services you need

  • Administer and manage your account

  • Keep you informed about goods and services available to you

  • Research your needs as a customer to develop new products and services

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How can you ensure that the information we hold is accurate?

We strive to maintain accurate information. As most personal data is provided by you, please inform us of any changes, such as updates to your name, address, or contact information, and notify us of any inaccuracies you notice.

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How can you access your personal information?

You may request access to the personal information we hold about you. To protect your privacy, we will ask you to provide full details of the information you seek and to verify your identity. We reserve the right to charge a fee for searching and providing the requested information. Legal exceptions may apply where privacy, law, or other factors restrict access. Please make your request in writing to the address below.

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How do we use cookies?

We responsibly use cookies to store your preferences, record session information, user-specific details, and past activity to customize your experience and improve service both during and after your visits to our site.

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Our postal address is:

PO Box 1227
Johannesburg
2000

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